Privacy policy

The data controller is Planet Bio, obrt za usluge, vl. Srđan Rebić, Krndijska 4, 31500 Našice, Croatia, tax ID (OIB) 77923223955, registration number 98662759, e-mail info@planetbio.hr.

Zaktualizowano: 26. 10. 2026. · Ta strona jest dostępna po angielsku; wiążąca jest wersja chorwacka.

What we collect

Only what you send us:

Basket enquiry: full name, phone number and the list of products.
Contact form: full name, e-mail, phone number (optional) and message.
B2B form: club or company name, contact person, e-mail, phone, type of partnership, products and message.
Cookies: your cookie choice and basket contents are stored in your browser.

Purpose and legal basis

We use enquiry and form data to reply and prepare an offer (pre-contractual steps and performance of a contract, Art. 6(1)(b) GDPR). Data needed for invoices is kept to meet legal obligations (Art. 6(1)(c)). Analytics and marketing cookies are used only with your consent (Art. 6(1)(a)), which you can withdraw at any time.

Who receives the data

We do not sell data. We use service providers that process it on our behalf:

Cloudflare (hosting)
Sanity (storing enquiries)
Resend (e-mail notifications about enquiries)
WhatsApp (Meta), if you send the enquiry by WhatsApp
With consent: Google Tag Manager and Google Analytics, Microsoft Clarity, Meta Pixel
The courier, when we ship an order

How long we keep data

Invoice data is kept as long as tax and accounting rules require.

Your rights

You have the right of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. Send requests to info@planetbio.hr; we reply within one month.

You may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.

Cookies

Necessary cookies remember the basket and your cookie choice. Analytics (Google Analytics, Microsoft Clarity) and marketing (Meta Pixel) cookies load only if you choose “Accept all”. You can change your choice via “Cookie settings” in the footer.

Ta strona jest dostępna po angielsku; wiążąca jest wersja chorwacka.