Privacy policy
The data controller is Planet Bio, obrt za usluge, vl. Srđan Rebić, Krndijska 4, 31500 Našice, Croatia, tax ID (OIB) 77923223955, registration number 98662759, e-mail info@planetbio.hr.
Posodobljeno: · Ta stran je na voljo v angleščini; zavezujoča je hrvaška različica.
What we collect
Only what you send us:
- Basket enquiry: full name, phone number and the list of products.
- Contact form: full name, e-mail, phone number (optional) and message.
- B2B form: club or company name, contact person, e-mail, phone, type of partnership, products and message.
- Cookies: your cookie choice and basket contents are stored in your browser.
Purpose and legal basis
We use enquiry and form data to reply and prepare an offer (pre-contractual steps and performance of a contract, Art. 6(1)(b) GDPR). Data needed for invoices is kept to meet legal obligations (Art. 6(1)(c)). Analytics and marketing cookies are used only with your consent (Art. 6(1)(a)), which you can withdraw at any time.
Who receives the data
We do not sell data. We use service providers that process it on our behalf:
- Cloudflare (hosting)
- Sanity (storing enquiries)
- Resend (e-mail notifications about enquiries)
- WhatsApp (Meta), if you send the enquiry by WhatsApp
- With consent: Google Tag Manager and Google Analytics, Microsoft Clarity, Meta Pixel
- The courier, when we ship an order
How long we keep data
Invoice data is kept as long as tax and accounting rules require.
Your rights
You have the right of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. Send requests to info@planetbio.hr; we reply within one month.
You may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.
Cookies
Necessary cookies remember the basket and your cookie choice. Analytics (Google Analytics, Microsoft Clarity) and marketing (Meta Pixel) cookies load only if you choose “Accept all”. You can change your choice via “Cookie settings” in the footer.
Ta stran je na voljo v angleščini; zavezujoča je hrvaška različica.